Google Review Management
lapio sends personalized SMS review requests after every job, follows up with non-responders, and replies to every review with AI, while you stay focused on the work.
Works with your existing tools
Simple Process
Link your CRM or import a customer list. Works out of the box with 20+ field service platforms.
Personalized SMS & email review requests go out automatically right after each job closes.
New 5-star reviews roll in. AI responds professionally. Your Google ranking improves and more customers find you first.
Features
"They came out the same day and fixed our leak in under an hour. Extremely professional. Will definitely call again."
"Thank you so much, Sarah! We're thrilled we could get to you quickly. Your satisfaction means everything to us. We look forward to being your go-to plumber!"
Why It Matters
Your rating is the first thing a potential customer sees. These numbers explain why it's the highest-leverage thing you can improve.
The Difference
Most businesses rely on customers remembering to leave a review. Most don't. lapio fixes that automatically.
Or forgetting entirely after a long day on the job.
While your review count stays flat, theirs grows every week.
Silence looks like you don't care, damaging trust with future customers.
No data on which jobs, techs, or campaigns drive the most reviews.
Spending to overcome a weak reputation that automation could fix for pennies.
Personalized, timed perfectly, without you thinking about it.
New 5-star reviews rolling in every week, building a moat around your reputation.
AI crafts a professional, on-brand reply within minutes of posting.
See your rating trend, open rates, and conversion data in one place.
Higher ratings and more reviews push you up in Google Maps, for free.
Early Access
lapio is launching soon. Join the waitlist and lock in 2 months free. No credit card needed until you're ready.
We'll be in touch with early access details and your 2 months free.
No spam. Just one email when we're ready to launch.
Pricing
First 2 months free on every plan. No credit card required.
Perfect for small businesses just getting started.
Join the WaitlistFor businesses actively growing their reputation.
Join the WaitlistFor multi-location businesses at scale.
Join the WaitlistNeed a custom plan? Talk to our team →
FAQ
lapio sends personalized review requests via SMS and email on your behalf. Once you connect your CRM or import a customer list, we automatically trigger messages after each job completes. Every message includes your customer's name and a one-tap link directly to your Google review page.
Asking customers for reviews is completely allowed by Google. What Google prohibits is offering incentives or selectively targeting only customers you expect will rate you positively. lapio asks all customers equally and never filters by expected sentiment, keeping you fully compliant.
We integrate natively with Jobber, Housecall Pro, QuickBooks, ServiceTitan, and Workiz. We also support Zapier, which connects lapio to thousands of additional tools. If your CRM isn't listed, reach out. We can usually build a custom integration quickly.
Most customers see their first new reviews within 48 hours. Meaningful rating improvement typically follows within 30–60 days. Your conversion rate depends on message timing and personalization, which our onboarding call is specifically designed to optimize for your business.
Absolutely. You can fully customize both SMS and email templates with your brand voice, business name, and job details. We provide high-converting templates to start with, and our team helps fine-tune them during the 1-on-1 onboarding call included with every plan.
After your 14-day trial you'll be prompted to choose a plan and enter billing details to continue. We'll email you a reminder before the trial ends. No surprises. Cancel anytime, no questions asked, no fees.
★★★★★
Be among the first to grow your Google reputation with lapio. First 2 months, completely free.
No credit card required · First 2 months free · Setup in under 20 minutes